Abstract
The ever-present smart mobile device has changed the everyday life of users in both positive and negative ways, and connects users’ lives online and offline. The existence of fewer gaps between online and offline worlds has shaped a new form of social relationship, new ways of thinking, and had sparked changes in smart mobile users’ behaviour. This thesis investigates the problem of digital anxiety among smart mobile users. The aim of this research project is to investigate how digital drawing affects digital anxiety in the smart mobile user. The research is based on the premise that drawing is a communication tool, and it investigates what types of digital drawing content help the smart mobile user relieve their digital anxiety. This research proposes guidelines for the use of drawing to help the smart mobile user who is experiencing digital anxiety. First, I established digital anxiety as a theoretical construct, and then conducted exploratory studies to investigate the practical problems faced by the smart mobile user. I determined the meaning of digital anxiety, and the precise symptoms experienced by the user suffering from digital anxiety, through a theoretical framework and an exploratory study. Lastly, I conducted empirical studies aimed at designing a method of measuring the level of digital anxiety. This method was tested with hundreds of participants, and was used for conducting the digital drawing experiment at the end of my research project. Overall, this thesis establishes the scope for determining digital anxiety, provides a method of quantifying digital anxiety, and demonstrates the use of digital drawing to relieve digital anxiety in the smart mobile user. I conclude that my research investigates the use of drawing as a communication tool for smart mobile users as a way of improving their memory, emotional wellbeing, and social relationships. I hope my research can serve as a guideline or a methodology in the design of an educational programme or high-tech industries on the basis of a cognition-mediated model.
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