Abstract
This research aims to analyze the role and impact of the use of debt collectors in the context of collecting collections by banking institutions that take credit based on fiduciary guarantees. This research is also to teach debt collector practices with applicable legal provisions and the impact on the rights and obligations of the parties involved. There are many cases of motor vehicle withdrawals that have credit problems but do not follow existing laws. In distributing funds by providing credit to the public using fiduciary guarantees, Law no. 42 of 1999 requires transaction registration at the Fiduciary Registration Office. This process produces a fiduciary guarantee certificate which has executorial power equivalent to a judge's decision which has permanent legal force. However, in reality, there is a phenomenon where the fiduciary recipient takes the collateral if the fiduciary does not fulfill his obligations. In executing fiduciary guarantees, it is still common to use the services of debt collectors.
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