Abstract

AbstractDuring the COVID-19 pandemic, several educational institutions face critical challenges in conducting online classes. E-learning system through augmented reality application has several dynamic features that would enhance teachers’ and students’ intention to learn during the COVID-19 pandemic. Nevertheless, the implementation of augmented reality applications in e-learning systems relies on the advancement of technologies, technical training, educating teachers and students on how to use the novel technology in the online class environment. Thus, lack of agreement about the core challenges and factors that shape the successful implementation of augmented reality applications in the e-learning system environment during the COVID-19 pandemic. An empirical gap has been identified in developing the knowledge on the challenges and indicators on implementing augmented reality applications in e-learning systems during the COVID-19 pandemic. However, the current study explores the influence of augmented reality applications in the e-learning system environment during the COVID-19 pandemic. It investigates the key challenges and factors that create barriers to implementing augmented reality applications. A qualitative research method was applied to obtain the aim of this study. We employed the interview method using thematic analysis through NVivo software. We conducted ten interviews with faculty members in the University of Business and Technology, Jeddah, Saudi Arabia. The respondents were selected based on their previous experience in the e-learning system. Overall, the findings of the current paper offer dynamic recommendations for educators, policymakers, developers, and researchers, which will significantly enable them to understand more about the usage of augmented reality applications in e-learning systems with the key indicators during the COVID-19 pandemic. KeywordsAugmented realityE-learningCOVID-19Educational institutions

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