Abstract

PurposeThe increase in tablet usage allows people to perform computer work in non-traditional office environments. The aim of this study was to assess the effects of changes in tablet keyboard design on postures of the upper extremities and neck, discomfort, and usability under different usage positions during prolonged touch-typing.MethodsEighteen healthy participants familiar with touch-screen devices were randomized into three usage positions (desk, lap, and bed) and completed six, 60-minute typing sessions using three virtual keyboard designs (standard, wide, split). Electrogoniometers continuously measured the postures of the wrists, elbow, and neck. Body discomfort and system usability were evaluated by questionnaires before and immediately after each typing session.ResultsSeparate linear mixed effects models on various postural measures and subjective ratings are conducted with usage position as the between-subject factors, keyboard design and typing duration as the with-in subject factors were conducted. Using the tablet in bed led to more extended wrists but a more natural elbow flexion than the desk position. The angled split virtual keyboard significantly reduced the extent of wrist ulnar deviation than the keyboard with either standard or wide design. However, little difference was observed across the usage position and keyboard design. When the postural data were compared between the middle and end of typing sessions, the wrists, elbow, and neck all exhibited a substantially increased range of joint movements (13% to 38%). The discomfort rating also increased significantly over time in every upper body region investigated. Additionally, the split keyboard design received a higher usability rating in the bed position, whereas participants had more satisfactory experience while using the wide keyboard in the traditional desk setting.ConclusionsProlonged use of tablets in non-traditional office environments may result in awkward postures in the upper body that may expose users to greater risks of developing musculoskeletal symptoms. Adequate virtual keyboard designs show the potential to alleviate some postural effects and improve the user experience without changing the tablet form factors.

Highlights

  • The popularity of tablets has blossomed dramatically since the introduction of the Apple iPad in 2010 as an alternative to traditional desktop and laptop computers

  • Separate linear mixed effects models on various postural measures and subjective ratings are conducted with usage position as the between-subject factors, keyboard design and typing duration as the with-in subject factors were conducted

  • Little difference was observed across the usage position and keyboard design

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Summary

Introduction

The popularity of tablets has blossomed dramatically since the introduction of the Apple iPad in 2010 as an alternative to traditional desktop and laptop computers. With the advent of the latest information technology, tablets show advantages for accomplishing a variety of computer-related work outside of the traditional office environment, including compactness, ease of use, and lightweight design. The compact design of tablets, with their display and input units integrated within a single flat touchscreen, appears to limit users’ flexibility in adjusting the relative positions of their upper bodies in conjunction with task requirements. The existing ergonomics guidelines for workstation setup and input device designs (e.g. ANSI/HFES 100 and ISO-9241) may not be appropriate for tablet-related applications due to the considerable differences between tablets and traditional computers in form factor, interaction method, and usage environment. There is an imminent need for studies examining the effects of those factors on the musculoskeletal outcomes and usability to aid in the development of ergonomics recommendations for tablet usage

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