Usability Testing of Novel IoT-Infused Digital Services on Farm Equipment Reveals Farmer’s Requirements towards Future Human–Machine Interface Design Guidelines

Abstract

The application of digital technologies in the agricultural sector is increasing. One of the new key technologies is the Internet of Things (IoT), which can facilitate the everyday work of farmers. For the successful adoption of IoT-enabled digital products and to ensure improved workflows, the usability of human–machine interfaces is highly important. Various design approaches of human–machine interfaces (HMIs) can currently be found in the monitoring of agricultural machinery. In this work, the most well-known HMIs are considered. Based on a usability test (participants n = 9), the user interface (UI) of a novel mobile application (NEVONEX Cockpit App) was chosen as an example of a design approach of an IoT ecosystem that is oriented towards the UI design of mobile applications. This work aims to identify the weak points of this UI. Conclusions about the needs, and thus an improvement of the user experience, are based on the suggestions for improvement and the information about the general requirements of farmers for a UI for agricultural machinery. Here, it was found that most farmers are satisfied with the UI design of their familiar tractor monitors. According to the survey, the three most important points to be considered in the UI design are intuitive operation and menu navigation, easy access to the essential functions and buttons, and sufficiently large control panels. The conducted usability tests can be considered a basis for developing HMIs for agriculture machinery. Through repeated execution of comparable usability tests, there is the possibility of developing future HMI guidelines for agriculture to improve the user experience (UX). For the NEVONEX ecosystem, feedback from the user interface testing was incorporated in a major revision of the Cockpit App’s design, where a lot more display space was given to the agronomic digital services by smartly arranging infrastructure functions in tiles.