Usability of pre-flight planning interfaces for Supplemental Data Service Provider tools to support Uncrewed Aircraft System Traffic Management

Abstract

Small uncrewed aircraft systems (sUASs) operate in low-altitude, uncontrolled airspace – where support services for their operators (UASOs) are not currently provided. NASA’s System-Wide Safety (SWS) project is identifying the potential risks and hazards to sUAS operations to provide, inform, and improve the designs of In-time Aviation Safety Management Systems (IASMS). The IASMS will include a suite of data-driven tools that compile and analyze data collected from aviation systems and environmental sources to predict hazards, and provide information to allow operators to mitigate these risks (Young et al., 2020). These risk and hazard services can be run and displayed to operators on graphical user interfaces (GUIs), as they relate to a vehicle(s)’ route of flight. These interfaces offer both a means to present hazard service output and offer an opportunity to test user understanding of the information, user decision making, and the best ways to present such data to an operator. Based on these future technologies and intended missions, it is important to investigate interface requirements and evaluate how operators might use these tools. Presenting salient and meaningful risk assessment information to operators is necessary to increase situation awareness and ultimately safety. Building on previous research (Feldman et al., 2022), a usability study comparing two GUIs was conducted to explore how individuals interacted with different styles of information displays. A series of pre-flight hazard and risk-assessment tasks were developed to evaluate participant performance using the Supplemental Data Service Provider Consolidated Dashboard and the Human Automation Team Interface System interfaces. Participants were trained to use both GUIs and their performance was analysed across different scenarios involving multiple sUASs. Performance on simple tasks and the System Usability Scale scores were reported by Feldman et al., 2023. Additional analyses and evaluations on more complex tasks (e.g., risk assessment, prioritization), workload and response times are examined in this paper.