Usability Evaluation on Learning Management System

Abstract

The learning management system (LMS) is an information and communication technology (ICT) that helps to improve efficiency of learning activities especially on higher education. Moreover, it becomes necessary for the transformation of education through digital format and virtual learning environments. The well-designed LMS interface will enrich the effectiveness of pedagogy. The myCourseVille is a LMS that use in many universities in Thailand to support teachers and students to manage their class activities. However, the problems of improper interface and complexness of using myCourseVille were also reported from end-users. While, the successful of LMS adoption and user satisfaction depend on the ease of use and user friendly interface of the system. In order to improve quality of myCourseVille and enhance user satisfaction, the details and root cause of interface problems were tested and identified. Thus, the purpose of present study was to identify the major concerned interface issues of myCourseVille by using usability evaluation method associated with five usability attributes on student’s interface and teacher’s interface. The implication of this study could be used as a guideline for LMS software developer to improve the basic features of the system and quality of user interface in term of usability.