Abstract
Air Navigation Service Providers (ANSPs) are continually seeking to improve the efficiency of operations. Measures derived from operational databases are a key component to assessing performance and recommending improvements. This paper examines several key performance indicators derived from comparable operations databases for both EUROCONTROL and the Federal Aviation Administration (FAA). This research effort developed a comparable population of operations data and harmonized assessment techniques for developing reference conditions for assessing performance. In the end, measures that address efficiency, punctuality and predictability are presented that can compare high level performance between the two systems by phase of flight.
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