Abstract

Faced with the difficulty of offering specialized health services and with the constant increase in the rate of morbidity and mortality due to chronic diseases and external causes, the Ministry of Health implemented the National Policy for Emergency Care (PNAU), based on Ordinance No. 1863/GM on September 29, 2003, to offer specialized care for cases of greater complexity. With the objective of integrating all health services into the SUS service network, the Ministry of Health instituted the Urgency and Emergency Care Network (RUE) through Ordinance No. 1,600 of July 7, 2011, to facilitate access to this service and offer agile, comprehensive and qualified actions to users who need it. RUE is formed by several points of health care, from Basic Health Units (UBS) with the objective of preventing diseases and maintaining health; Mobile Emergency Care Services (SAMU), which provides primary care for the incident; Stabilization Rooms focused on the care of critically ill patients; Emergency Care Units (UPA) that operate 24 hours a day. The objective of this study is to analyze the profile of urgent and emergency care services evidenced in the scientific literature. This is a documentary and retrospective research with a quantitative approach, consisting of the collection of data from documents. The data were analyzed in a descriptive way, which showed the need to create measures to combat and reverse the Brazilian situation of morbidity and mortality, and to guarantee the right to comprehensive health to the entire population. Thus, the adoption of public health measures and policies aimed at minimizing the occurrence of accidents involving motorcycles, in addition to prevention and health promotion actions aimed at cardiovascular conditions, given that hypertension represented the most prevalent disease/diagnosis.

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