Abstract
This research seeks to comprehend the impact of information technology (IT) utilization on the performance of Small and Medium Enterprises (SMEs) in Malang. The study investigates the perceptions of SMEs stakeholders through a survey involving 90 SMEs respondents in Malang. Employing a questionnaire and utilizing the Partial Least Squares Structural Equation Modeling (PLS-SEM) method for data analysis, the research reveals positive and significant outcomes for latent variables such as performance expectations, business expectations, social influence, hedonic motivation, and habits concerning SMEs behavior in adopting information technology, based on the Unified Theory of Acceptance and Use of Technology (UTAUT 2). However, the latent variable of price value does not exert a significant influence on SMEs behavioral interest in adopting information technology. Additionally, SMEs behavioral interest positively and significantly influences their usage behavior in utilizing information technology, and the subsequent usage behavior has a positive and significant effect on SME performance.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
