Abstract

This paper presents a comprehensive framework for understanding the intricate relationship between market orientation strategies and firm capabilities. Market orientation has gained substantial attention as a strategic approach that enables organizations to adapt to dynamic market conditions and gain a competitive advantage. However, the specific mechanisms through which market orientation strategies influence the development and enhancement of firm capabilities remain less explored. This paper fills this gap by proposing a conceptual framework that elucidates the interplay between market orientation strategies and firm capabilities. Drawing upon existing theoretical perspectives and empirical evidence, the framework highlights key dimensions of market orientation, including customer orientation, competitor orientation, and inter-functional coordination, and their impact on various aspects of firm capabilities such as innovation, operational efficiency, and customer satisfaction. By uncovering the nexus between market orientation strategies and firm capabilities, this paper aims to provide a theoretical foundation for organizational advancement. The proposed framework offers valuable insights for managers and researchers seeking to leverage market orientation strategies to foster the growth, resilience, and long-term success of their organizations.

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