Abstract

PurposeThe paper positions social and technological innovation as pivotal counterforces to conservative resistance against change, particularly in light of the recurrent economic and technological upheavals characterizing the present shape of capitalism.Design/methodology/approachThe research adopts a qualitative methodology, rooted in a comparative case study approach, offering a critical retrospective analysis of societal disruptions and transformations. Central to this methodological framework is the construct of sensemaking, which is characterized as the process by which collective entities retrospectively develop plausible narratives that rationalize their experiences. The approach is informed by the dynamics of socio-ecological systems, which are understood to undergo cyclical phases of growth, stabilization, collapse, and regeneration.FindingsThe study shows evidence that resilience and adaptability are more authentically gauged by socio-technological responses to cyclical disruptions and recoveries. It delineates sensemaking as a crucial socioecological mechanism through which elicitation emerges and societies and organizations navigate these cycles, forging shared narratives from collective experiences that are driven by plausibility rather than mere accuracy.Practical implicationsThe research calls for the development of policies that synthesize disruptive innovations with strategies for social cohesion. Such policies must ensure the protection of the socioeconomic texture from implicit structural precariousness arising from innovation. The ability to integrate and institutionalize change is emphasized as crucial, demanding a synergy between innovative creativity, new normative frameworks, and the preservation of fundamental societal values.Originality/valueThe paper challenges reductionist technological interpretations of societal changes, advocating for a holistic perspective that accounts for the redistributive and elicitation roles as vital to the evolution of socio-economic systems. The value of this research lies in its comprehensive framing of these transformations, underscoring the importance of a multi-faceted understanding in the effective management of socioeconomic change.

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