Unveiling Community Resilience: The Integral Role of Public Libraries

Abstract

This research scrutinizes the instrumental contributions of public libraries in augmenting community resilience. The study deploys a methodological framework predicated on comprehensive literature examination and empirical investigation by focusing on the National Taiwan Library and the New Taipei City Library as paradigmatic instances. Employing a multi-layered approach of case studies and in-depth interviews with various library staff, the study aims to (1) formulate a nascent conceptual architecture of community resilience, (2) identify the multifaceted strategies public libraries employ to bolster resilience, and (3) articulate specific functional roles libraries execute in this resilience ecosystem. Empirical data coalesce into six salient categories: (1) Knowledge Curation, Skill Development, and Lifelong Learning; (2) Community Network Dynamics; (3) Human-Place Connections; (4) Infrastructure and Foundational Resources; (5) Innovation and Diversification; and (6) Public-Governmental Interface. Libraries surface as agile orchestrators in intricate socio-environmental nexuses, utilizing adaptive service models that leverage emergent community networks, enhancing intrinsic and extrinsic resilience. The roles libraries fulfill in community systems are manifold: they act as (1) Adaptive Sustainers in volatile conditions, (2) Socio-Organizational Mediators in community networking, (3) Stewards of Cultural Integrity, (4) Facilitators of Inclusive Information Access, and (5) Navigators in Collaboration with governmental and social entities. The findings contribute rich scholarly and practical perspectives on how public institutions fortify socio-ecological resilience.