Abstract

IT companies need to monitor various Key Performance Indicators (KPIs) and detect anomalies in real time to ensure the quality and reliability of Internet-based services. However, due to the diversity of KPIs, the ambiguity and scarcity of anomalies and the lack of labels, anomaly detection for various KPIs has been a great challenge. Existing KPI anomaly detection methods have not explored the properties of anomalies in KPIs in detail to our best knowledge. Therefore, we explore anomalies in KPIs and recognize a common and important form of anomalies named abrupt changes , which often indicate potential failures in the relevant services. For abrupt changes in various KPIs, we propose DDCOL , an unsupervised online anomaly detection algorithm with parameter adaptation from the perspective of anomalies for the first time. We propose three techniques: high order ${D}$ ifference extraction and combination, ${D}$ ensity-based ${C}$ lustering with parameter adaptation and ${O}\text{n}{L}$ ine detection with subsampling ( DDCOL ). Compared with traditional statistical methods and unsupervised learning methods, extensive experimental results and analysis on a large number of public KPIs show the competitive performance of DDCOL and the significance of abrupt changes . Furthermore, we provide an interpretation for the promising results, which shows that DDCOL can be robust to KPI expected concept drifts, and obtain a good feature distribution of normal data in KPIs.

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