Unpacking Public Attitudes to the Police: Contrasting Perceptions of Misconduct with Traditional Measures of Satisfaction

Abstract

Much research on public attitudes to the police in the United States has focused on perceptions of police effectiveness and responsiveness rather than police misconduct. This research has also tended to rely primarily on experiences of direct personal contacts with police and, more recently, neighbourhood to explain demographic differences in public opinion. This article uses data from a five-neighbourhood community survey to extend this focus. It tests four hypotheses: (1) public attitudes about police misconduct are distinct from their attitudes about police effectiveness and responsiveness; (2) determinants of attitudes about police misconduct are different from those relating to police effectiveness and responsiveness; (3) negative experiences of police among friends, family and associates impact on personal attitudes to the police; (4) attitudes toward the police are affected by the character of news coverage to which members of the public are exposed. Using principal components analysis and ANCOVA models, the research finds support for all four hypotheses. The research underscores how perceptions of police misconduct are more sensitive to media influences, race and neighbourhood factors and police-initiated contacts, than traditional measures of public confidence.