Abstract
This study investigates the conditions that influence organizational success in protecting the legiti-macy of large capital investment projects in plural and complex institutional contexts. Following a bottom-up approach, we distinguish and measure the different components that characterize plural and complex institutional contexts. Then, we investigate under which context-specific conditions are different organizational responses linked to low organizational success? Our results show that contexts of volatile complexity lead to low success irrespective of the type of organizational re-sponse. Additionally, we find that incompatibility alone, a key feature of complex institutional con-texts according to prior research, does not seriously compromise organizational success. Our da-taset is comprised of the hearing transcripts of the regulatory review processes of 35 oil pipeline project proposals in Canada (1993 – 2018). Our research design combines topic modeling and fuzzy set Qualitative Comparative Analysis (fsQCA).
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