Abstract
This paper discusses the implementation and delivery, at Ryerson University Library in Canada, of three consortially‐facilitated, user‐centered initiatives to enhance traditional interlibrary loan services. Through a collaborative purchase of approximately 4,000 NetLibrary ebooks, with the Ontario Council of University Libraries (OCUL) consortium and the Consortium of Ontario Libraries, the Library provides unmediated access to shared monographs. Ryerson's fully‐subsidized document delivery service allows users to order journal articles directly from the Canada Institute for Scientific and Technical Information (CISTI Source) database.
Highlights
Susan PatrickPlease Cite: Cheung, O., & Patrick, S. (2004). Unmediated is the message: Enhancements to traditional interlibrary loan in a Canadian university
Ryerson University, in Toronto, Ontario, Canada, is a leading centre of career-focused education
The statistics on the number of “turn-aways” show a success rate of 86.5 per cent which compares favourably with the results of a Materials Availability Survey undertaken by the Ryerson Library, where the success rate for finding physical items on the shelf was 74 per cent (Ryerson University Library, 2000)
Summary
Please Cite: Cheung, O., & Patrick, S. (2004). Unmediated is the message: Enhancements to traditional interlibrary loan in a Canadian university. Please Cite: Cheung, O., & Patrick, S. Unmediated is the message: enhancements to traditional interlibrary loan in a Canadian university. Ophelia Cheung and Susan Patrick Librarians at the Ryerson University Library, Toronto, Ontario, Canada
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