Abstract
Abstract“Unknowns” and “Black Swans” have become familiar terms in the public administration literature but tend to be used in different and often conflicting ways. This article provides a typology of the terms, develops a framework for thinking about how their elements relate, and distinguishes four varieties of the Black Swan. Using the Challenger Space Shuttle disaster, 9/11, the international withdrawal from Afghanistan, and the trade boycott associated with the Danish cartoon controversy as examples, we examine how these four varieties may arise in public sector organizations. We offer recommendations on how such organizations might reduce psychological and organizational barriers to uncovering unknowns before they can go on to become Black Swans.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
