Abstract

This study uses survey data from 2003 to empirically assess United States residential demand for Internet access. Econometric results indicate that service reliability, speed, and the ability to share music and video files are highly valued Internet access attributes. The latter finding suggests commercial development of online file sharing services has potential to generate substantive network effects for access providers, hardware manufacturers, software and content providers. Legal and reimbursement issues need to be resolved between interested telecommunications parties and the entertainment industry to realize these gains in the future.

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