Abstract

On Thanksgiving Day in 1999, a customer entered the Commerce Bank in Raritan Township, New Jersey, intending to withdraw money from the Automatic Teller Machine (ATM). Although the bank was closed for the evening, customers were able to enter the outer lobby to use the ATM. The customer entered the ATM lobby at approximately 8:59 p.m. At 9 p.m., while the customer was completing his transaction, security software instructed the exterior doors of the ATM lobby to lock.

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