Abstract
We present a unified and refined analysis of the response time and waiting time in the M/M/$ m $ FCFS preemptive-resume priority queueing system in the steady state by scrutinizing and extending the previous studies such as Brosh (1969), Segal (1970), Buzen and Bondi (1983), Tatashev (1984), and Zeltyn et al. (2009). In particular, we analyze the durations of interleaving waiting times and service times during the response time of a tagged customer of each priority class that is preempted by the arrivals of higher-priority class customers. Our new contribution includes the explicit formulas for the second and third moments of the response time and the third moment of the waiting time. We also clarify the dependence between the waiting time and the total service time. Numerical examples are shown in order to demonstrate the computation of theoretical formulas.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
