Abstract
The article analyzes individual regulatory legal acts and organizational and administrative documents of the prosecutor’s office, regulating the procedure for considering citizens’ appeals in the prosecutor’s office. At the same time, some gaps were identified in departmental acts on the consideration of appeals. In order to form uniform approaches to the consideration of appeals in the prosecutor’s office, it is proposed to create a single organizational and administrative document containing an algorithm for working with appeals, providing, among other things, the conditions for the legality of sending appeals to other bodies, as well as the procedure for considering special types of appeals.
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