Abstract
Values are fundamental to organisations. Considered key determinants of attitudes, work behaviour and decision-making, values in organisations have emerged as a topic of growing interest among organisational scholars and practitioners. By signifying what is desirable or appropriate, values guide the choice of action. However, they do not offer precise or standardised prescriptions of actions. Organisations focusing on values work are in a better position to improve their practices and quality of services. We believe that values work serves to bridge everyday practices with the organisational purpose.
Highlights
Regulations and laws establish a context of challenges and difficulties, often forcing organisations to juggle between disparate demands, which result in persistent and deep-rooted tensions
We give special attention to values-salient organisations, public and civic welfare organisations, as much of their interactions are characterised by competing demands and divergent value orientations, and their practices are conceived as moral work (Hasenfeld, 1983)
Using in-depth studies on institutional leadership and practices of values work in organisations, this book applies different theoretical lenses within the umbrella of institutional theories combined with micro-level perspectives and practice-based approaches
Summary
By signifying what is desirable or appropriate, values guide the choice of action. They do not offer precise or standardised prescriptions of actions. Organisations focusing on values work are in a better position to improve their practices and quality of services. We believe that values work serves to bridge everyday practices with the organisational purpose. Work on values in organisations assumes significance in the light of the contexts in which organisations operate. Address the following question: In a complex and plural institutional context, how do leaders and members perform values work?. By placing values work at the heart of what the actors do, the chapters in this book manifest a performative and processual practice
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