Abstract
With the advances of telemetries and computational power, the question for firms is no longer what can be collected but what shall be collected. It is easy to add sensors and gather a vast amount of data but without knowing their purpose, the gains are marginal. In the field of Value-Driven Design, value is quantified and measured to ensure an overall higher output, something crucial for complex and ambiguous domains such as Product-Service Systems. This paper aims at finding the connection between PSS value and operational data from an industrial perspective. By using Participatory Action Research in a manufacturing firm, a value-data framework and method were developed that succeed in connecting these two extremities as well as visualize them with the support of network graph theory.
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