Understanding the Impact of Team Cognitive Load and Advice Compliance in Urban Search and Rescue Task

Abstract

This research concentrates on the impact of Artificial Social Intelligence (ASI)'s advice intervention text messages and the compliance of three human team members, who communicate via voice to carry out victim rescue operations, on the team's performance. This experiment takes place in a simulated Urban Search and Rescue (USAR) task environment built using Minecraft. The ASI agent, utilizing its analytical components designed around interactive real-time measurements, oversees the team's behavior in the USAR task environment. The agent discerns and forecasts the human team members' actions, offering interventions via text messages to foster and sustain team efficacy. The study examines (1) the influence of the team's cognitive load on message compliance from the advisor, and (2) how these elements collectively affect team performance. The results show a positive association between cognitive load, compliance, and enhanced task performance, despite the lack of a significant correlation between cognitive load and compliance.