Understanding the experience of computing students in remote internships

Abstract

Due to the COVID-19 pandemic, it was necessary to implement remote teaching at universities and work from home (WFH) to maintain social distancing. Given these circumstances, many students had their first professional experience working remotely at companies. The objective of this paper is to analyze the impacts caused by this change on how novice professionals entered the labor market and to understand the advantages and disadvantages involved in the WFH setting. In addition, we investigate possible points to improve the remote work experience of intern students and novice professionals. This study conducted a survey to understand the point of view of computer science students from Brazilian higher education institutions, who are interns or work remotely in local and international companies. The survey was answered by 117 individuals. From the results of the survey, we observed that the experience of students in remote work is generally positive. Respondents have frequent and clear communication with their teammates, have access to resources and tools needed to work remotely, and have positive feelings when carrying out their activities in this work format. In addition, the advantages and disadvantages of the home office were also defined from the perspective of students. Finally, based on the participants’ opinions, we present recommendations that may optimize the experience of novice professionals in remote work.