Understanding Organizational Commitment and Satisfaction among Scout Volunteers

Yeni Rahmawati,Norhasni Zainal Abiddin,Ihsan Ro’Is

doi:10.5296/ire.v2i2.6305

Abstract

Organizational commitment considered as the important issue in any types of organization. Majority studies have been addressed on organizational commitment among profit worker. Oppositely, studies about organizational commitment addressed for volunteer to run the program generally engage with nonprofit organization tend to be lack. This study was conducted to emerge organizational commitment in different aspect within nonprofit organization especially related to non-formal education as well as extension education. The objective of the study is to examine relationship between satisfaction and organizational commitment among scout volunteer. The research used quantitative method to analyze the data. The instrument to collect the data used questionnaire adapted from previous studies. It was divided into several parts: demographic information, Volunteer Satisfaction Index (VSI), and Organizational commitment (OCQ). By using simple random sampling technique, the questionnaire was administered to 220 respondents from scout center organization in Samarinda-East Kalimantan, Indonesia. Only 207 samples (94%) could be applied for data analysis whereby the rest were considered incomplete answer. The data was analyzed through descriptive as well as inferential statistic. The finding of the study revealed that two of four dimensions from job satisfaction namely organizational support and group integration considered having correlation towards organizational commitment, conversely, organizational efficacy and empowerment were failed to have correlation with organizational commitment. Several implications and recommendation related to the subject were provided in this study.

Highlights

Volunteer is an activity performed with intention to help others and without expectation of monetary or material compensation (Harootyan, 1996; Okun & Schultz, 2003)
It can be revealed that both of those dimensions were failed to get correlation towards organizational commitment under Mowday approach. These positive correlations indicated that the scout volunteer who was more satisfied in term of support given and group integration were having more committed to the organization
The findings reported that there was small level relationship within satisfaction in term of organizational support and group integration

Summary

Introduction

Volunteer is an activity performed with intention to help others and without expectation of monetary or material compensation (Harootyan, 1996; Okun & Schultz, 2003). Volunteer have been discussed as preliminary from two aspects precisely from non formal education (NFE) and nonprofit organization (NPO). NFE is having similar function with extension education that is providing activities outside formal institution. As regard to NFE, the existence of volunteer involvement almost cannot be separated to NFE as well as NPO especially that concern on educational program. Volunteer is having role as the organizer, program developer and partner offering attention out of educational institution. Volunteer can be identified as mentor and provider within NFE experiences especially for youth (Terry et al, 2011). As regards to that purpose, both of those aspects are having similarity in social caring that is constantly having contribution for the development of society

Objectives

Methods

Findings

Discussion

Conclusion