Abstract

Healthcare industry scope grows quickly due to the serious aging problems and the concerns towards health and well-being life increasing continuity. The peoples’ recognition towards healthcare is not limited on the life extending; they pay more attention to how to ensure and develop normal functioning of a living organism, how to enjoy the whole process and so on. Therefore, the demand for ealth-related products and services increases. Recently, many domestic, foreign enterprises and related research institutes do a lot of researches about healthcare and healthcare design, but the data or research about overall understanding of healthcare-related classification and different design methods to be used in the each healthcare part is not enough and clear, so the basic study to help understanding healthcare and healthcare design, with the diverse social issues and developing trends as the base, is very necessary. In this study, classified the healthcare field by existing activities and issues about healthcare, and analysis each part develop and design direction, as well as design method. And took two examples to explain the healthcare design more clearly, one is healthy city design which is design for public healthy people and the other is case study about new mass customization service process model for the artificial knee joint, which is the case study design for unhealthy people by applying with service design method.From the two case study we could see the relationship between service design. The study for healthcare design is only a starting, under the interventions of multidisciplinary, the study are and study method of healthcare design will be more diversification. By importing service design method into the healthcare design industry could form a completely circle and improve the quality of healthcare industry.

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