Abstract
AbstractUnderstanding and effectively managing interfaces has been recognised as key to mitigating the risk of project failure since the 1960's and is becoming more prominent in infrastructure as projects become more complex. This paper reviews how interfaces in infrastructure projects are traditionally identified, defined, owned, assessed, and managed. It provides recommendations on how to better align this traditional viewpoint with a whole‐of‐system approach to Interface Management through an assessment of interface criticality and shows the application of these through a case study on the redesign of two rail‐enabled ferry terminals.
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