Abstract
This paper aims to understand the challenges of performance measurement implementation in higher educationsector in Sudan. A qualitative case study approach is used in this study in which 23 semi-structured interviewswith both internal and external administrators and directors were conducted. Documentary materials andobservations are also employed to support the data generated from the interviews. The case findings reveal thatseveral performance measurement practices in the University are adopted in a ceremonial way, which are drivenby external pressure. An absence of clear strategies and plans to translate its mission and vision into workableprogrammes, the resistance to changes in an already established system of administration, insufficientgovernmental funding, and the lack of competent personnel in the field of quality and self-evaluation are themajor challenges of performance measurement in the case University. Hence, the management of the Universityshould work more closely with the concerned governmental authorities to control and overcome these challengesfor successful implementation of performance measurement systems.
Highlights
The last two decades witnessed an increasing pressure on public sector organisations to become more efficient and effective, which necessitated a great improvement in their costing and management systems, so as to provide quality and timely information (Waweru et al, 2007)
This paper aims to understand the challenges of performance measurement implementation in higher education sector in Sudan
Since the main objectives of Pioneer have been identified as teaching and learning, research and community service, ideally, performance measurement (PM) practices should be based on those objectives
Summary
The last two decades witnessed an increasing pressure on public sector organisations to become more efficient and effective, which necessitated a great improvement in their costing and management systems, so as to provide quality and timely information (Waweru et al, 2007). The use of performance measurement systems (PMS) in organisations in the developing countries is steadily increasing especially in Africa (De Waal, 2007; Karuhanga, 2010 ). This study is motivated to investigate this issue in the higher educational sector in Sudan, given that higher education sector in Sudan is facing a large number of administrative and financial issues and challenges; especially, after what so called “Higher Education Revolution” in 1990s. The slowness in change management in already established and inherited systems, as well as the lack of proper governmental funding; were the main administrative and financial challenges that clearly linked with the public university investigated in this study
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