Abstract
AbstractThis article discusses the fundamental requirements for making explainable robots trustworthy and comprehensible for non-expert users. To this extent, we identify three main issues to solve: the approximate nature of explanations, their dependence on the interaction context and the intrinsic limitations of human understanding. The article proposes an organic solution for the design of explainable robots rooted in a sensemaking perspective. The establishment of contextual interaction boundaries, combined with the adoption of plausibility as the main criterion for the evaluation of explanations and of interactive and multi-modal explanations, forms the core of this proposal.
Highlights
Assistive robots are progressively spreading to many fields of application, which include health care, education and personal services [1,2,3]
Researchers agree on the fact that social robots and other artificial social agents should display some degree of interpretability in order to be understood, trusted and, used
The extension of the concept of explainability to robotic technologies, especially in the forms that are meant to be used in social contexts, calls for the connection with the study of human–robot interaction (HRI) [19,20]
Summary
Assistive robots are progressively spreading to many fields of application, which include health care, education and personal services [1,2,3]. Whereas assistive robots must prove useful and beneficial for the users, at the same time their decisions, recommendations and decisions need to be understandable. Researchers agree on the fact that social robots and other artificial social agents should display some degree of interpretability in order to be understood, trusted and, used
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
