Unanticipated and Unintended Consequences of the Group Process

Abstract

While a great deal of empirical evidence exists concerning the anticipated or intended outcomes and goals of the group process, little research has focused on the unanticipated or unintended outcomes and consequences of the group process. This paper presents the findings from four case studies involving multidisciplinary groups designed to address decision making in cases of suspected child abuse and/or neglect. The research identifies the areas where unintended and unanticipated outcomes are found that directly relate to the group process. These latent functions are shown to provide outcomes both for the group, the clients involved, and the larger community. In addition, the research demonstrates that these outcomes enhance the successful functioning of the group. The paper concludes with a discussion of the implications of the findings of this research for social work practice.