Ultimate approach and technologies in smart healthcare: A broad systematic review focused on citizens

Abstract

Smart Cities are city models that emerged to face the problems of current city configurations, promoting improvement in infrastructure and the provision of essential services through technological implementation. The provision of health services is necessary and a civil right, being one of the dimensions proposed in Smart Cities, represented by Smart Healthcare. This model of cities, as well as its dimensions, have great appeal in the technological application, as the main means of promoting smart services. However, it appears that the approach to the role of the citizen in the promotion of intelligence is neglected, leaving questions about the role of the citizen in Smart Cities. Thus, the present study aimed to identify the technological structures applied in Smart Healthcare, allowing us to identify the role of the citizen in the promotion of smarter health services. A systematic literature review was carried out using the Methodi Ordinatio, resulting in a portfolio composed of 26 articles with scientific relevance. From the content analysis, four main approaches were identified, as well as technologies and methods to address one of the biggest challenges of health technologies: data security and privacy. From this, the role of the citizen in the Smart Healthcare was evidenced, aiming to contribute to the planning of projects and the development of future research to consider with more attention the participation of citizens.