Types of Conflicts in Doctors in Private and Public Sector Hospitals

Shazia Khalid,Iram Fatima,Waheeda Khan

doi:10.21649/akemu.v22i2.1298

Abstract

Objective: The present research was conducted to assess whether doctors of private and public sector hospitals would differ in organizational conflict types after controlling gender.Material and Method: The sample comprised of 178 doctors employed in private and public sector hospitals among which 84 were from private hospitals and 94 were from public sector hospitals. Rahim Organizational Conflict Inventory – III was used to assess the types of conflicts.Results: Results revealed that the doctors from private sector hospital experienced all types of conflicts more than doctors from public sector hospitals, after controlling for the gender. Further substantive conflict was experienced more than other types of conflicts in both settings.Conclusion: Although, type of sector plays a major role in determining level of conflicts in doctors, yet task related conflicts named as substantive conflicts are dominant in both types of settings whether private or public.

Highlights

Whenever people or groups with different point of views have to work together, conflicts arise.[1,2] Conflicts arise from differences in interests and goals and may result in ill feelings, and rivalry if not managed properly.[3,4,5,6,7,8] Clash among workers or between workers and administration at work place is known as organizational conflict
Conclusion: type of sector plays a major role in determining level of conflicts in doctors, yet task related conflicts named as substantive conflicts are dominant in both types of settings whether private or public
MANCOVA was performed to investigate the differences of conflict types in doctors working in private and public sector hospitals controlling for gender

Summary

Introduction

Whenever people or groups with different point of views have to work together, conflicts arise.[1,2] Conflicts arise from differences in interests and goals and may result in ill feelings, and rivalry if not managed properly.[3,4,5,6,7,8] Clash among workers or between workers and administration at work place is known as organizational conflict. Substantive conflict is academic disagreement to the thoughts and is an important stair to solution of problems. This type of conflict was named as issue conflict,[10] cognitive conflict[11,12,13] and task conflict.[14,15] Affective conflict arises when there are emotional issues in the group and when people find faults with each other’s’ behaviors and expressed emotions.[6] This type of conflict has been well – known as emotional conflict,[16] psychological conflict[17] and relationship conflict.[15] The third type of conflict is masquerading conflict that is about the absurdity when asso-

Methods

Results

Conclusion