Abstract

This study proposes a new โ€œtwoโ€factorโ€ risk preference metric and assesses its effectiveness in predicting financial satisfaction under two risk domains: investment market risk and credit card risk. The factors in our twoโ€factor assessment are risk tolerance and financial selfโ€efficacy (FSE), both of which have other theoretical and empirical support as measures of risk attitudes. We explore a range of specifications for the twoโ€factor risk preference (TRP) metric and find it to be effective in predicting financial satisfaction under uncertainty. Within the TRP framework, FSE emerged as a robust predictor of the financial satisfaction of credit card users regardless of respondents' risk tolerance level; similar results were found for investment market equity owners. Overall, this study presents evidence that suggests risk tolerance and FSE capture different aspects of risk attitudes and are more effective at predicting financial satisfaction together than either one alone. Results suggest that financial planners can more accurately predict client emotional responses to risky situations by assessing client FSE and risk tolerance levels, with FSE effects dominating risk tolerance effects in most cases. Financial planners can then improve client service by using the assessment results as a basis for investment portfolio allocation and credit market participation recommendations. Full Text Available Here: https://doi.org/10.1002/cfp2.1062

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