Twitter (X) use predicts substantial changes in well-being, polarization, sense of belonging, and outrage

Abstract

In public debate, Twitter (now X) is often said to cause detrimental effects on users and society. Here we address this research question by querying 252 participants from a representative sample of U.S. Twitter users 5 times per day over 7 days (6,218 observations). Results revealed that Twitter use is related to decreases in well-being, and increases in political polarization, outrage, and sense of belonging over the course of the following 30 minutes. Effect sizes were comparable to the effect of social interactions on well-being. These effects remained consistent even when accounting for demographic and personality traits. Different inferred uses of Twitter were linked to different outcomes: passive usage was associated with lower well-being, social usage with a higher sense of belonging, and information-seeking usage with increased outrage and most effects were driven by within-person changes.