Abstract

In recent years, research on Twitter sentiment analysis, which analyzes Twitter data (tweets) to extract user sentiments about a topic, has grown rapidly. Many researchers prefer the use of machine learning algorithms for such analysis. This study aims to perform a detailed sentiment analysis of tweets based on ordinal regression using machine learning techniques. The proposed approach consists of first pre-processing tweets and using a feature extraction method that creates an efficient feature. Then, under several classes, these features scoring and balancing. Multinomial logistic regression (SoftMax), Support Vector Regression (SVR), Decision Trees (DTs), and Random Forest (RF) algorithms are used for sentiment analysis classification in the proposed framework. For the actual implementation of this system, a twitter dataset publicly made available by the NLTK corpora resources is used. Experimental findings reveal that the proposed approach can detect ordinal regression using machine learning methods with good accuracy. Moreover, results indicate that Decision Trees obtains the best results outperforming all the other algorithms.

Highlights

  • With the rapid development of social networks and microblogging websites

  • The current study mainly focuses on the sentiment analysis of Twitter data using different machine learning algorithms to deal with ordinal regression problems

  • In the current study, we use four machine learning techniques to perform sentiment analysis of Twitter data based on ordinal regression

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Summary

Introduction

With the rapid development of social networks and microblogging websites. Microblogging websites have become one of the largest web destinations for people to express their thoughts, opinions, and attitudes about different topics [1], [2]. Twitter is a widely used microblogging platform and social networking service that generates a vast amount of information. Researchers preferably made the use of social data for the sentiment analysis of people’s opinions on a product, topic, or event. Known as opinion mining, is an important natural language processing task. This process determines the sentiment orientation of a text as positive, negative, or neutral [3], [4]

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