Abstract

In recent years, sales of travel products through TV home-shopping channels have become necessary to expand the sales of travel agencies. As a result, the proportion of travel arrangements are increasing for TV home-shopping companies, and viewers can easily encounter TV home-shopping travel products at home. This study is to help organize efficient TV home-shopping travel products by classifying the attributes of tourists’ TV home-shopping travel product selection, and to analyze the mediating role of perceived value ​​in the process of attracting purchase intention. In order to achieve the purpose of this study, customers who had purchased or watched travel products through TV home-shopping were surveyed. As a result, it was found that payment benefits, brand image and trust, product detail information, counselor competency, and broadcast time influenced perceived value among the attributes of TV home-shopping travel product selection, and brand image and trust, product detail information, and counselor competency influenced purchase intention. Brand image and trust, product detail information, and counselor competency also played a role of mediation when perceived value was taken as a mediating factor.

Full Text
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