Turnover Intentions and Work Contentment of Private Institutions’ Academic and Non-Academic Personnel in Dagupan City, Philippines

Abstract

Employees are considered as the most valuable assets of an organization. Employee turnover is an important factor in all organization including the institutions. Replacing employees can affect an institution’s productivity, expenses, and overall performance. Turnover is the process through which staff leaves a business or organization and that business or organization replaces them. The objective of the study is to determine the turnover intention of the teaching and non-teaching personnel in private institutions. It aims to answer specific objectives such as the profile of the respondents, the turnover intention of the personnel, the difference between the level of the intention of academic and non-academic personnel. In this study, the researchers will be used the quantitative study. The questionnaire was used as a data-gathering instrument, to determine the turnover intentions of the personnel. The descriptive survey method will be used to gather the data and to know the status to help to address effectively the research objectives. Based on the result of the study, most of the non-teaching personnel have lower turnover intentions compared to the teaching personnel of the private institutions. The result also shows that the teaching personnel has higher turnover intentions than non-academic employees. It is recommended that human resource management and the top management of the private institution should develop an intervention in order to maintain the manpower in the organization.