Abstract
Interlibrary loan departments are frequently looking for methods to reduce turnaround time. The advent of electronic delivery in the past decade has greatly reduced turnaround time for articles, but recent developments in this arena have the potential to decrease turnaround time even further. The ILLiad interlibrary loan management system has an electronic delivery component entitled Odyssey. Odyssey has a setting that allows articles to be sent to patrons without borrowing staff intervention. Using the tracking data created by the ILLiad management system, the turnaround time data for two delivery methods, Ariel and Odyssey, was captured for two different academic institutions. With the Trusted Sender setting turned on, Odyssey delivery was faster than Ariel for the institutions studied.
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