Abstract

Objective: Optimal disease management is influenced by a solid patient-health provider relationship; which includes trust in the provider. The study compares respondents’ trust in pharmacists and physicians for the delivery of drug information.
 Methods: Residents of 3 rural communities in Lebanon, aged 40 and above, were invited to participate in the study, 760 accepted. Participants were asked who they trust the most with information about their medication: their physician or their pharmacist.
 Results: Of the total sample, 154 chose the pharmacist as their most trusted source of medication information (20%). Characteristics associated with choosing the pharmacist were: being a male (29.3% vs 16.2% p<.001), of younger age (31.5% among<50 y, 18.8% among 50-64 y, and 14.6% among 65+years p<.001), single (31.6% vs 21.9% married and 9.3 others, p=0.023), working (39.2% vs15.7% p<.001), and insured (2.3% vs 16.4% p=0.048). The multivariate logistic regression model revealed that having a family member with hypertension (OR=1.86 95% 1.23-2.82), or cardiovascular (OR=3.39 95%CI 1.55-7.45) increased the likelihood of trusting pharmacists over medical doctor. On the other hand, a self-report of cardiovascular disease (OR=0.34 95% CI 0.12-0.95) and taking medication (OR=0.41 95% CI 0.25-0.67) were associated with a decrease in the trust in the pharmacist in favor of the physician.
 Conclusion: Although pharmacists are the drug specialists, the majority of the Lebanese rural community residents reported higher trust in their physicians with information about their medication(s).

Highlights

  • Optimal disease management is strongly influenced by a solid patient-health provider relationship [1, 2]

  • Trust can be defined as a psychological state which consists of a relational notion between two people, such as the patient and their physician, pharmacist, or nurse; or between a person and an organization, such as the patient and a hospital, or a national health service [4]

  • In a study assessing patients’ barriers to asking pharmacists medication-related questions, 70% of respondents said they were unfamiliar with pharmaceutical care monitoring and screening services, and 45% said that their higher trust in their physician acted as a barrier towards asking their pharmacist drugrelated questions [8]

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Summary

Introduction

Optimal disease management is strongly influenced by a solid patient-health provider relationship [1, 2]. Trust can be defined as a psychological state which consists of a relational notion between two people, such as the patient and their physician, pharmacist, or nurse; or between a person and an organization, such as the patient and a hospital, or a national health service [4]. In a study comparing older adults’ trust in different healthcare providers, 80% of respondents reported trusting physicians “a lot” with drug effectiveness compared to 66.4% for trusting pharmacists [7]. In a study assessing patients’ barriers to asking pharmacists medication-related questions, 70% of respondents said they were unfamiliar with pharmaceutical care monitoring and screening services, and 45% said that their higher trust in their physician acted as a barrier towards asking their pharmacist drugrelated questions [8]

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