Trusting by Numbers: An Analysis of a Chinese Social Credit System Governance Infrastructure

Abstract

To govern, states collect and evaluate information about citizens. This paper examines a social credit system (SCS) in China, a state initiative aimed at governing trust through the quantification of social behavior. Our analysis opens the ‘black box’ of an SCS metric, investigating how trust is translated into numbers and the implications of this translation. We reveal that the SCS is deeply relational and embedded in specific interests, biases, and logics of governance. The system has the potential to reinforce structural injustices and inequalities as it particularly disadvantages rural residents. Meanwhile, it subjects government employees to stricter surveillance, indicating its multifaceted objectives. Our finding uncovers the nuanced ways the system interacts with social stratification in Chinese society and the administrative structure inside the state. We problematize the individualistic, decontextualized, and behavioral assumptions undergirding the metric, and advocate for a critical reassessment of the sociopolitical dimensions of such quantitative governance infrastructures.