Abstract

Managers often believe that the better employees know them, the more they will trust them. Yet although specialist literatures exist on labour turnover and tenure (whether job tenure has declined for example) there is no sustained investigation into the wider sociological question: what is the relation between length of service and employee trust? This article seeks to provide the first such examination of this, utilizing the 2004 Workplace Employment Relations Survey, a unique British dataset that permits controls to be made for a considerable number of industry, workplace and individual characteristics. The results do not fit the conventional wisdom.

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