Abstract
This paper proposes a novel approach for designing a Truck Appointment System (TAS) intended to serve both the maritime container terminal operator and drayage operators. The aim of the proposed TAS is to minimize the impact to both terminal and drayage operations. In regard to terminal operations, the TAS seeks to distribute the truck arrivals evenly throughout the day to avoid gate and yard congestion. In regard to drayage operations, the TAS explicitly considers the drayage truck tours and seeks to provide appointment times such that trucks do not have to deviate greatly from their original schedule. The proposed TAS is formulated as a mixed integer nonlinear program (MINLP) and the model is solved using the Lingo commercial software. Experimental results indicate that the proposed TAS reduces the drayage operation cost by 11.5% compared to a TAS where its aim is only to minimize gate queuing time by making truck arrivals uniform throughout the day.
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