Abstract
The integration process of information technologies and medicine has led to the formation of cyberspace. As a result of the research, the factors of positive and negative socio-technological impact of information technologies on the discourse of health care actors were identified. Positive impact factors include the possibility of continuing medical education, reduced time spent on virtual consultations, the possibility of creating social networks, communication, and the availability of specialized medical information to patients. Negative impact factors: the problem of self-diagnosis and self-treatment, the possibility of patients receiving incorrect information on the Internet, ineffective diagnostics in virtual consultation, and patients’ distrust of the health care system.
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