TRENDS IN CULTURAL INTELLIGENCE RESEARCH IN THE CONTEXT OF INTERCULTURAL MANAGEMENT

Abstract

Cultural intelligence (CQ), expressing a capacity to effectively function in a cultural or culturally diverse environment (professional and otherwise), has great importance not only for the success of individuals who operate professionally in a intercultural environment, but also for the competitiveness of companies or organizations operating in international markets. For this reason research about CQ abroad is given the high level of attention, however this is not the case in the Czech Republic. This review uses the relatively new method of systematic quantitative literature review to provide a detailed mapping of cultural intelligence research in the years 2015–2019. The results of the analysis indicate that CQ is a global multidisciplinary phenomenon that has become established in intercultural management as a compelling area of research. The concept of CQ is well conceptualized and operationalized; the research at present is focused on the known relationships of new mediators or moderators and other correlations between CQ and new variables are being sought at the level of international economies and management. From the number of published research outcomes it can be seen that interest in CQ is growing, primarily among authors from multicultural countries. Researchers in the years 2015–2019 tested (predominantly in empirical studies) far more hypotheses related to CQ than they did in a comparable previous period; the studies took place in 33 countries, however mostly in the USA. European countries nonetheless fall somewhat behind in this area. Building on previous literature reviews, the nomological network of CQ has been supplemented for the years 2018 and 2019. From the classification of research outcomes it is evident that researchers are most interested in topics oriented on psychology of work. Our study brings entirely new information about CQ research pertaining to the methods used in quantitative analysis and the characteristics of respondents and localization of research.