Abstract

Commercial Records Center (CRC) has existed since 1948. The first CRC is known as Business Archives Center, which was probably the first CRC in the United States formed by Emmett J. (Ed) Leahy (Faber, n.d) Since its existence, CRC should be in line with the new and recent trends of technology as the world now is rapidly making their ways to Fourth Industrial Revolution, which also known as IR 4.0. This paper discusses on the characteristic, function, benefits, challenges and the technological development of CRC. It will be the main point to be highlighted and discussed since the numbers of data and records were created and getting increase every day. Future development is necessary to ensure CRC will not be left behind by the technology. In order to provide the efficient services, CRC have to put their most concern on related issues such CRC management, safety and security, preservations and risk management. Some of the technological development that can be linked with CRC such as Extensible Markup Language (XML) Technology, Cloud computing, Radio Frequency Identification (RFID) and Global Positioning Satellite (GPS) as well as development of prototype microcomputer records management system. Thus, CRC should always explore and figure out the latest trends of technologies, which appropriate and able to assist them to serve customers better with the right, fast and accurate information been access.

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