Abstract

Facility Management (FM) regards the management of buildings’ assets and requires the administration of a large amount of data that must always be available, but today, they still consist of paper documents, which are susceptible to loss. This is one of the principal causes for costs increase in the Operation and Maintenance (O&M) phase, together with the lack of interoperability and communication. In recent years, the construction industry has been undergoing a process of digitalization, supported from the advent of new technologies that hit the market at low prices. This study aims to indagate the technologies introduced in in the FM sector, in addition the major authors and sources that are studying them. A bibliometric analysis is conducted on 220 documents belonging to the Scopus DB. The documents were analyzed using bibliometric analysis tools, such as Biblioshiny and VOSviewer. The results show how FM and the implementation of technologies in its practices, such as Building information modelling (BIM), Internet of Things (IoT) and Digital Twin (DT), are fields with exponential growth in recent years. Other technologies, such as blockchain, artificial intelligence (AI), machine learning (ML) and augmented reality (AR), emerged as part of digitalization in FM, which is part of the transition towards Construction 4.0.

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