Abstract

BackgroundDuring the COVID-19 pandemic, there is a heightened need to understand health information seeking behaviors to address disparities in knowledge and beliefs about the crisis.ObjectiveThis study assessed sociodemographic predictors of the use and trust of different COVID-19 information sources, as well as the association between information sources and knowledge and beliefs about the pandemic.MethodsAn online survey was conducted among US adults in two rounds during March and April 2020 using advertisement-based recruitment on social media. Participants were asked about their use of 11 different COVID-19 information sources as well as their most trusted source of information. The selection of COVID-related knowledge and belief questions was based on past empirical literature and salient concerns at the time of survey implementation.ResultsThe sample consisted of 11,242 participants. When combined, traditional media sources (television, radio, podcasts, or newspapers) were the largest sources of COVID-19 information (91.2%). Among those using mainstream media sources for COVID-19 information (n=7811, 69.5%), popular outlets included CNN (24.0%), Fox News (19.3%), and other local or national networks (35.2%). The largest individual information source was government websites (87.6%). They were also the most trusted source of information (43.3%), although the odds of trusting government websites were lower among males (adjusted odds ratio [AOR] 0.58, 95% CI 0.53-0.63) and those aged 40-59 years and ≥60 years compared to those aged 18-39 years (AOR 0.83, 95% CI 0.74-0.92; AOR 0.62, 95% CI 0.54-0.71). Participants used an average of 6.1 sources (SD 2.3). Participants who were male, aged 40-59 years or ≥60 years; not working, unemployed, or retired; or Republican were likely to use fewer sources while those with children and higher educational attainment were likely to use more sources. Participants surveyed in April were markedly less likely to use (AOR 0.41, 95% CI 0.35-0.46) and trust (AOR 0.51, 95% CI 0.47-0.56) government sources. The association between information source and COVID-19 knowledge was mixed, while many COVID-19 beliefs were significantly predicted by information source; similar trends were observed with reliance on different types of mainstream media outlets.ConclusionsCOVID-19 information source was significantly determined by participant sociodemographic characteristics and was also associated with both knowledge and beliefs about the pandemic. Study findings can help inform COVID-19 health communication campaigns and highlight the impact of using a variety of different and trusted information sources.

Highlights

  • As of May 2020, the United States has experienced the most severe COVID-19 outbreak of any country in terms of confirmed numbers of cases and deaths [1]

  • COVID-19 information source was significantly determined by participant sociodemographic characteristics and was associated with both knowledge and beliefs about the pandemic

  • The sample size and proportion of participants who identified as races other than non-Hispanic White was small: Black, non-Hispanic (n=66, 0.6%), Asian Pacific Islander (n=86, 0.8%), Native American or American Indian (n=87, 0.8%); interracial, mixed race, or other (n=259, 2.5%); and Hispanic/Latinx (n=267, 2.6%)

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Summary

Introduction

As of May 2020, the United States has experienced the most severe COVID-19 outbreak of any country in terms of confirmed numbers of cases and deaths [1]. In the current information age, there is an ever-growing multiplicity of available sources for health-related information, and the public has tended to shift in recent years from reliance on primarily mainstream news outlets toward other sources of information, including social media [4,5]. During past infectious disease outbreaks, mainstream media sources such as television or newspaper outlets have been significant sources of information [8,9,10,11]. Findings on the most trusted sources of information during such outbreaks have been mixed and have included health officials [8], television [8], the internet [12], and government [12].

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