Abstract

Tourism is one of the most important and competitive economic sectors in the world. According to United Nations World Tourism Organisation (UNWTO) (2016), the tourism industry contributes nine percent of the world’s GDP, provides one out of eleven jobs, and accounts for 1.5 trillion US dollars in exports. The UNWTO projects continued growth in the number of international tourists rising to 1.8 billion in 2030, which would be an increase of 3.3 percent from compared to 2010. The UNWTO (2015) also predicts a 4.4 per cent annual rise in arrivals to emerging destinations which included Sri Lanka which is twice the rate of the percentage in advanced economies (2.2 percent a year). In addition, the market share of emerging economies will increase and is expected to reach 57 percent by 2030, equivalent to over 1 billion international tourist arrivals.

Highlights

  • Tourism is one of the most important and competitive economic sectors in the world

  • This special issue of the Colombo business journal on trends and issues in hospitality and tourism provides a timely contribution to the growth in tourism knowledge

  • Samarathunga explores the challenges in cruise tourism in relation to shore excursions by the shore excursion service providers

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Summary

Introduction

Tourism is one of the most important and competitive economic sectors in the world. According to United Nations World Tourism Organisation (UNWTO) (2016), the tourism industry contributes nine percent of the world’s GDP, provides one out of eleven jobs, and accounts for 1.5 trillion US dollars in exports. The growth of the tourism industry is evident in the large number of investments in uplifting tourist attractions, encouraging foreign hotels and resorts such as Shangari-la and Marriott. The government has invested extensively in infrastructure developments that will further facilitate growth in the tourism sector.

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